Terms & Conditions

Welcome to Charlesworth Plumbing Inc. (“we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing our website or booking our services, you agree to these Terms. Please read them carefully before using our site or hiring us for plumbing work.

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1. Services

Charlesworth Plumbing Inc. provides residential and commercial plumbing services, including but not limited to installation, repairs, and maintenance. All services are subject to availability and may vary based on location, scheduling, and project requirements.

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2. Estimates and Pricing

We may provide free or paid estimates depending on the scope of work. All pricing is subject to change based on site conditions, material availability, or additional work required beyond the initial quote. Customers will be informed and must approve any price changes before additional work proceeds.

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3. Appointments and Cancellations

We do our best to arrive at the scheduled appointment time. In some cases, delays may occur due to emergencies or unforeseen circumstances.

• Customer cancellations: Please provide at least 24 hours’ notice for cancellations or rescheduling.

• Missed appointments: A service call or cancellation fee may apply if our plumber arrives and is unable to access the property or perform the work.
   

4. Payment Terms

Payment is due upon completion of services unless otherwise agreed in writing. Late payments may be subject to additional charges or interest as permitted by law.

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5. Warranties and Guarantees

We stand behind our workmanship. Service warranties vary depending on the type of work performed and materials used. Manufacturer warranties apply to parts and fixtures where available. Warranty claims may be voided if third parties alter or damage the installed system after service.

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6. Liability

While we take great care in our work, Charlesworth Plumbing Inc. is not liable for:

• Pre-existing plumbing issues or damage caused by system failure after repair

• Delays caused by material shortages or factors beyond our control

• Indirect, incidental, or consequential damages arising from plumbing failures or service delays

Our total liability shall not exceed the amount paid for the service performed.

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7. Customer Responsibilities

Customers are responsible for:

• Providing safe and unobstructed access to the work area

• Ensuring utilities (e.g., water, electricity) are available at the job site

• Obtaining necessary permissions from property owners or building management if applicable
   

8. Website Use

The content on our website is for general information only. We make every effort to keep information accurate and up to date, but we do not guarantee completeness, reliability, or suitability for any specific purpose. Unauthorized use of website content or materials is prohibited.

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9. Privacy

Your personal information is handled according to our Privacy Policy, which explains how we collect, use, and protect your data.

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10. Changes to These Terms

We may update these Terms from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a new “Last Updated” date. Continued use of our services or website means you accept the updated Terms.

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11. Contact Us

If you have any questions about these Terms, please contact us at:

Charlesworth Plumbing Inc.
Email: charlesworthplumbinginc@gmail.com
Phone: 519-870-3822